If you are looking for a phone system for your small company, you will see that 8×8 and RingCentral are two most recommended names considered the most appropriate for the small businesses.
Both these phone system providers offering VoIP phones as well as good deals to any customer received excellent reviews and customer rankings because of their reasonable pricing and concentration on unlimited plans. Both VoIP companies offer all the main business features such as Auto Attendant, Call Queuing, Voicemail-to-email, Mobile apps, Conference Calls and more. Users will see almost all of the features are the same, even though RingCentral gets a little more advanced because of the predecessor. They are also both easy to use and designed with user-friendly interfaces.
This system offering US-based customer service and great deals on international calling received vast positive reviews from clients that once choosing to use services of 8×8, they do not want to switch to any other phone system provider.
One of its outstanding service engaging customers is that they provide international calling with even basic plans. Other key features of 8×8 are Mobile apps, Free advanced features, No porting fees, Internet faxing not included with basic business plan, and Only one included extension. 8×8 is ahead on the conference calling system when providing unlimited callers per account.
Services of 8×8 contains more hidden costs, specifically activation and cancellation fees, additional extensions. However, its unlimited plans are still very competitively priced. Moreover, you need to reach out to a sales representative of 8×8 to request the quote of detailed plans.
RingCentral is the premiere business VoIP provider, thus it goes above and beyond with more features. Some key features of RingCentral are Unlimited calling and faxing in the U.S. and Canada, Unlimited Conferencing, Business SMS and Mobile apps. Their Mobile apps are more astonishing with tens of advanced tools to support users to create all sorts of reports beyond just call logs.
Different from 8×8, RingCentral seems to charge fewer fees with completely free trial, no activation fees, as well as inclusion of several phone numbers and extensions alongside each of its plans. However, it is a bit less upfront since even though the conference calling system of RingCentral is great, but still limits the number of callers in on a conference call depended on the package.
Both 8×8 and RingCentral offer the 30-day free trial, therefore, even though you can partly detect the appropriate phone system for your business, you should give it a try to experience by yourself before committing any long-term contracts. The features and pricing can look great on paper, but it is still difficult to know how the call quality or any feature and service suit your needs.